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Fleet managers are all too familiar with the difficulties of drivers forgetting or running out of time to refuel their truck at the end of their shift. The rush to refuel in the morning can delay deliveries, affect efficiency and increase overtime. This presents a challenge to complete all deliveries in a day, impacting your client service and reputation.

Refuelling your fleet can add a lot of overhead and slow down deliveries. Drivers can spend 30 to 40 minutes or more refuelling their truck on the job, which includes the drive to the cardlock or retail station, line ups, the driver’s extra idle time, actual refuelling time, and then getting back on route. All of this lost time can be the source of costly overtime hours and equipment downtime. Many operations managers also face other refuelling pains such as the theft or misappropriation of fuel, and an inability to properly track a fleet’s fuel consumption.

  • Reduce costs & increase productivity
  • Reduce job site overtime
  • Flexible 24/7 and emergency delivery
  • Safe & reliable service
  • Comprehensive online reporting
  • 900 hours per month of additional delivery time
  • $550k reduction in capital expenditure costs by redeploying existing resources
    to support growth rather than purchasing 3 new trucks
  • Increased capacity for over 1000 more deliveries every month
  • 10% reduction in overtime hours


Over the years, problems with on-site tank storage had resulted in considerable company exposure and negative attention from environmentalists. Additionally, operations managers faced pressure to improve productivity, and after comprehensive analysis of their distribution teams in action, their focus turned towards minimizing the time drivers spent refuelling, a task which on average amounted to 25 minutes every day via on-site tanks or cardlocks.

4Refuel’s mobile on-site service enabled 50% of the distributor’s fleet to deliver an extra 4-6 cases of product per day. These extra deliveries maximized the distribution capacity of their existing fleet and reduced the demand to purchase additional delivery vehicles to support growth. Further value included a reduction in overtime hours and a heightened flexibility to handle emergencies and/or rush deliveries, improving customer satisfaction and loyalty.

4Refuel has been the premier fuel supplier for over 15 years, and now provides mobile services to dozens of locations across North America