Personal Information Defined
Personal information is information that distinctively refers to you, such as your name, address, birth date, gender, marital status, financial information etc. Keep in mind that if you identify yourself as an employee of an organization, your name, title, business address or business telephone number would not be considered personal information. We collect, use and disclose personal information supplied by you in order (a) to perform services (b) to improve our products and services, (c) to initiate, maintain and develop our relationship with you (including product and service information, offers, etc.), (d) to administer billing, accounting and security measures in relation to your business with us and (e) to comply with legal and regulatory requirements.
Collection of Personal Information
Within our website, you may be asked to provide personal information about yourself. 4Refuel Canada LP. will collect personal information only when you voluntarily provide it. Be assured that the personal information you provide remains strictly confidential and will be used or disclosed only for the purposes for which it was collected and will not be used or disclosed for any other reason unless you have given us consent to do so. We collect personal information to contact you regarding changes or impacts to our service offering, for registration on our mailing list, for eligibility to participate in a contest, survey or promotion, or simply for informing you of upcoming events or special offers. The personal information you provide will only be collected and used for the purposes that have been identified.
Sharing of Information
The information that you provide to us will only be used by 4Refuel Canada LP. and our respective related and/or affiliated companies and business partners (list available upon request). It will assist us in providing products and services to you that will benefit you as a valued customer. Exceptions may include disclosing information to third parties assisting us in servicing and processing your credit account, to verify creditworthiness or to assist you in answering an inquiry. We may also disclose information to third party companies that perform marketing services on our behalf. In any event, we are responsible for the protection of your personal information in our possession. Any information we may transfer to a third party as noted above remains our responsibility and, as such, we contractually require any third party organization to protect the personal information disclosed to them in a manner consistent with our own internal privacy practices, or as required by law. Under limited circumstances, we may also be required to disclose personal information to comply with the law.
Collection of Non-Identifiable Information
In order to allow you easy and convenient access to our websites, certain non-identifiable information is collected, as described below. We may share this information with our website providers to allow us to continually improve our websites.
Site Traffic Monitoring
During each and every visit to one of our websites, we will collect non-identifiable information by tracking Internet Protocol (IP) addresses on an aggregate basis. IP addresses do not track personal information about you though it can provide geographical data. Site Traffic is used for the purpose of monitoring how our sites are being used and which information is being accessed. 4Refuel Canada LP will use this information to ensure its websites remain useful and relevant for the convenient and satisfactory needs of our clients.
When a user interacts with our website, "session-cookies" are used to collect information anonymously and to track user patterns. They do not permanently record data and are only available during an active session, therefore, once a session is terminated; the "session-cookie" disappears. A session cookie is a small text file which contains a unique identification number that identifies your browser, not your personally, to our computer each time you visit our website. A session cookie can tell us which pages were visited and how often. We use this anonymous information in an effort to improve our website's usefulness to you - primarily for technical reasons, such as providing seamless navigation. If you do not want your browser to accept cookies, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept them altogether. However, if you refuse to accept cookies, you may not be able to use some of the features available on our websites such as personalization features.
Access to your Personal Information
At your request, we will let you know what personal information we have in our possession about you, what it is being used for, and to whom it has been disclosed. We will also provide you with access to your personal information that is in our possession, however, some exceptions may apply. We will respond to your inquiry within thirty (30) days.
Retention of Personal Information
4Refuel Canada LP. will retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.
At 4Refuel Canada LP. we are committed to protecting the personal information in our possession. A number of security measures are used by 4Refuel Canada LP. to maintain the safety of your personal information. We have implemented security measures which include the use of: physical secure data centres and premises; internal security policies and procedures; defined internal segregation of duties; and electronic access controls such as passwords and encryption technology.
In addition, we encourage you to observe safe computing practices. It is your responsibility to keep confidential any user ID’s and passwords that you use to register with us and not share them with anyone.
Third Party Links
© 2012 4Refuel Canada LP.